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When installing on my PC i receive error: There is a problem with this Windows Installer Package

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"There is a problem with this Windows Installer package. A DLL required for this install lớn complete could not be run. Tương tác your support personnel or package vendor".


When installing the alerter you may receive the following message:



This error may come from different reasons:

Out-of-date version of Windows Installer.Not full access to lớn the folder: C:UsersxxxAppDataLocalMicrosoftWindows or C:UsersxAppDataLocalTemp. (this is a most likely cause)Visual C++ runtime is missing..Net runtime is missing.


To troubleshoot the issue follow the items below in order, after each item, restart the computer and try the installation again, if still fails, proceed lớn the next tác phẩm listed:

1. Change the permissions to lớn full access khổng lồ (no restart required after this step):

C:UsersxxxAppDataLocalMicrosoftWindows or C:UsersxAppDataLocalTemp

1. Xuất hiện Windows Explorer và locate the mentioned thư mục above.2. Right click on the folder, the Local Properties pop up window will appear.3. Select the tab Security.4. Click Edit,thePermissions for Localpop up window will appear.5. On Group or user names, select the desired user or Everyone.6. Ensure that the Allow kiểm tra box for Full control is activated, else activate it.7. On the Permissions for Localpop up window, clickOK (if no changes were made) orApply (if changes were made).8. OntheLocal Propertiespop up window, clickOK(if no changes were made) orApply(if changes were made).

2.Update Windows Installerfollowing the instructions from this Microsoft Article:

3. UpdateVisual C++ runtime (Vcredist.exe) following the instructions from this Microsoft Article:

4. Update4.0.3 for Microsoft .NET Framework 4 – Runtime Update (KB2600211)following the instructions from this Microsoft Article:

See this article for more information:

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